Easy Asset Management Plc. is one of the dynamically developing no banking institutions in Bulgaria. The company has been on the market for micro credits since 2005 and has more than 30% market share, which ranks it among the leaders in the financial sector. Easy Credit’s main priorities are to protect the interests of its customers and provide top level service for them, since these conditions are necessary for the success of every business. In order to attain its aims more easily and ensure perfect service for thousands of customers each year, Easy Asset Management integrated InfoServ® Customer Manager – professional call center with standard CRM (Customer Relationship Management) and telephone functionalities, that wholly organizes the relationships with customers and increases their loyalty.

Hilti is a global leader in the development, manufacturing and supply of high-quality products that favor the professionals in the construction sector. Hilti’s team constantly strives for unique innovations, high-quality, direct relationships with customers and effective marketing. In order to achieve these aims, Hilti Bulgaria put its trust into InfoServ® Customer Manager – innovative call center with integrated CRM functionality that entirely satisfies customers’ needs. The contact center ensures bilateral communication between the company and its clients, which is extremely favorable for both parties and creates a feeling of mutual trust between them – the key to long-term success. InfoServ® Customer Manager leads to a brand new, more comfortable way of work.

Link BG is one of the leading firms, providing Internet services. The company started its business successfully in 2003 and has so far developed its network and coverage over 99% of the urban infrastructure of Dobrich. By integrating InfoServ® Customer Manager, Link BG aims at ensuring first-class service quality to their customers, whose satisfaction is the core of every business. InfoServ® Customer Manager is a professional call centre with standard CRM and telephone functionality. The software offers rich and miscellaneous possibilities and is particularly suitable for firms operating in the Internet services sector. The Internet provider will, by employing it, more easily organize its whole incoming and outgoing correspondence and store the communication that has been established.

Risk electronic Ltd. was established in 1990 and has proven itself as one of the leading firms on the Bulgarian IT market, offering high-quality products and services. The company specializes in assembling, selling, providing guarantee and after-sales service for personal computers and notebooks, server systems, monitors and LCD displays, electricity supply devices etc. Risk electronic is an established name in its branch and in order to keep successfully moving forward in a period of insecure markets, over-saturation with products and enormous competition, it integrated the CRM solution for managing relationships with customers – InfoServ® Customer Manager