Hardware

“DAN electronic” Ltd. selected “Gerdes” AG for supplier of server ISDN controllers for InfoServ Call Center products. Call Center equipment is a very sensitive business area, requiring extreme reliability. The Call Center manages company connections with outside world and the whole internal communication. This calls for use of high quality ISDN controllers from a steady supplier.
“Gerdes” AG Germany develops and produces telecommunication products from 1989. Other producers license company know-how of “Gerdes” AG, for their own products. PrimuX is a byword for the full range professional ISDN server controllers, serving 2 – 120 channels. 
PrimuX Multi S0 are server controllers with proved reputation. They secure excellent density of ports, at low load rate for the computer and at a very attractive price per channel. Support of all additional CAPI services makes these controllers the right choice for call distributing systems (Call Centers) and for fax servers. We also offer NT versions, designed for use in computer based PBX, VoIP Gateways, etc..
primux

Technical details:

  • Supported OS versions: Windows 98, ME, 2000, XP, Linux, single and multi processors platforms
  • Dual-mode CAPI 1.1/2.0, integrated network CAPI, configuration utility

    Primux Model

    Channels

    Ports

    TE

    NT

    Primux S0 2 1 x BRI
    Primux S0 NT 2 1 x BRI
    Primux 2S0 4 2 x BRI
    Primux 2S0 NT 4 2 x BRI
    Primux 4S0 8 4 x BRI
    Primux 4SS0 NT 8 4 x BRI
    Primux 8S0 16 8 x BRI
    Primux 8S0 NT 16 8 x BRI
    Primux S2M 30 1 x PRI
    Primux S2M NT 30 1 x PRI
    Primux 2S2M 60 2 x PRI
    Primux 2S2M NT 60 2 x PRI
    Primux 4S2M 120 4 x PRI
  • All PrimuX adapters can be combined in one PC
  • Speech communication without audible delays and echoes (typ. 8ms)
  • Up to 60 parallel fax transmissions / receptions on one PC. Fax polling, compression (MR, MMR), ECM, DTMF and progress tone detection.
  • Implementation of all ISDN supplementary services: Caller identification (CLIP, CLIR, COLP, COLR, KEY, MSN, DDI, SUB), call transfer (TP, CFU, CFB, CFNR), call completion (CW, HOLD, ECT), advise of charge (AOC), 3-party conference, complex conferences.
  • Implementation of Line Interconnect according to CAPI standard, cross controller support.
  • External protocols: DSS1, 1TR6, NI-2
  • NT versions: Supply voltage:32V 2-4 W per channel
  • Protocols: X.25, X.75, transparent, HDLC transparent, V.110, T.30, T.70 NL, T.90 NL, ISO 8208, LAPD