Leading Provider

of Contact Center and CRM Solutions

Among Top 5

CRM solutions in Bulgaria

Блог

Клиентското обслужване – необходимата съставка за успеха на вашия бизнес

Независимо от големината на фирмата, независимо от организaцията и географското й местоположение, високото качество на обслужване на клиентите е една от най-важните съставки за успех в бизнеса. Като цяло, има ...
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Web (Live) Chat – the Hidden, Untapped Potential for Your Business

Web (or Live) Chat is commonly associated with customer service, but what many people don’t realize is that it is also a great sales and marketing tool. Web chat can ...
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Boost Employee Productivity and Efficiency with These CRM Functionalities

It is easy for businesses to become overwhelmed by copious amounts of data and information regarding client transactions, sales, and employees. If businesses are unable to organize this data efficiently, ...
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The Incredible Role an Integrated Communication Plays in a CRM Strategy

A popular research study conducted by Gartner in 2001 revealed that 50% of all implemented Customer Relationship Management programs were failing to meet expectations. Many speculated that technology was driving the CRM ...
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Getting Acquainted with InfoServ CRM

In today's fast-paced business world, an enterprise's ability to relate professional with multiple customers at any given time can be the difference between success and failure. This fine margin between ...
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